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Title: Maintenance of Way Manager
Company: Sonoma-Marin Area Rail Transit (SMART)
Location: Santa Rosa, California
Job Status: Full-time
Job ID: 157736
Website: https://sonomamarintrain.org/employment
SUMMARY
Under general direction, the MOW Manager plans, organizes, oversees, coordinates, and manages the staff and operations of the Maintenance of Way division, including inspections, testing, maintenance and repair, construction, quality assurance, and warranty administration of train control, signal and communication system infrastructure, wayside signals, track, right of way, and facilities; manages the effective use of resources to improve organizational productivity and customer service; provides complex and responsible support to the Chief Operating Officer in areas of expertise; and performs related duties as assigned.

This is a management classification responsible for planning, organizing, and managing the staff, operations, and activities of the Maintenance of Way division. Incumbents are responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities, which include budget administration, program evaluation, and recommendation and implementation of policies, procedures, goals, objectives, priorities, and standards related to Maintenance of Way and Signal practices and support systems to ensure efficient, effective, safe, and reliable service to the public. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations where appropriate so qualified employees can perform the essential functions of the job.
  • Plans, manages, and oversees the daily functions, operations, and activities of the Maintenance of Way division, including the inspection, testing, maintenance, and repair of track, tunnels, bridges, embankments, culverts, ditches, wayside signals, grade crossings, station platforms, parking lots, buildings and multi-use pathway.
  • Participates in the development and implementation of goals, objectives, policies, and priorities for the section; recommends within policy, appropriate service and staffing levels; recommends and administers policies and procedures.
  • Participates in the development, administration, and oversight of budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.
  • Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships.
  • Participates in the selection, training, motivation, and evaluation of assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.
  • Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals, and recommends award; administers contracts to ensure compliance with District specifications and service quality.
  • Oversee train control, signal, communication, and facilities inspections and audits.
  • Analyzes highly complex and technical track, signal, communication, and moveable bridge system maintenance problems.
  • Evaluates maintenance efficiency and reliability by reviewing and analyzing daily logs, field service reports, and data reports; initiates corrective actions as needed.
  • Oversees and directs technical upgrades and developments related to track, signals, and communication systems, including capital improvement and new construction to ensure train safety and the public is not adversely affected.
  • Manages right-of-way maintenance program including vegetation, debris, material, and unauthorized people.
  • Reviews right-of-way access permit requests for SMART departments outside of Maintenance of Way, contractors, public utilities, and external private entities; determines level of on-track safety required.
  • Responds to emergency situations and coordinates the maintenance of way response for events and accidents, and significant service interruptions due to equipment failure, natural disasters, power outages, or vehicle accidents.
  • Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards.
  • Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.
  • Serves as a liaison for assigned functions with other District departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary.
  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of rail operation, construction, and maintenance safety; research emerging products and enhancements and their applicability to District needs.
  • Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
  • Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
  • Directs the establishment and maintenance of working and official files.
  • Ensures staff compliance with District and mandated safety rules, regulations, and protocols.
  • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:
  • Organization and management practices as applied to the development, analysis and evaluation of programs, policies, and operational needs of the assigned area of responsibility.
  • Principles and practices of public sector budget development and administration.
  • Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
  • Principles and practices of leadership.
  • Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
  • Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.
  • Principles and practices of contract administration and management.
  • Operation of railroad track and signal maintenance programs, quality assurance and warrant administration programs.
  • Railroad signal systems and electronics.
  • Principles and practices of inspection, testing, maintaining, and repairing track way, tunnels, bridges, embankments, signals, and train communication systems.
  • Methods, techniques, materials, and equipment for maintenance of train, structure, and facilities.
  • Principles and practices of track occupancy protection.
  • Basic and advanced railroad engineering.
  • Read and understand mechanical and electrical drawings, diagrams, manufacturer’s schematics, manuals, specifications, and parts catalogues.
  • Techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, and regulatory organizations.
  • Methods and techniques of preparing technical and administrative reports and general business correspondence.
  • Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff.

Ability to:
  • Plan, organize, oversee, and manage the Maintenance of Way (track, signal, and facilities)division staff and operations.
  • Develop and implement goals, objectives, practices, policies, procedures, and work standards.
  • Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.
  • Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
  • Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
  • Troubleshoot rail/signal/communication issues and recommend resolution.
  • Prepare, read, interpret, and effectively utilize electronic schematics.
  • Analyze complex operations situations and prioritize multiple and interactive tasks.
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
  • Conduct complex research projects, evaluate alternatives, and make sound recommendations.
  • Effectively represent the division and the District in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
  • Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
  • Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
  • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
  • Navigate the procurement process of a federal and state funded public agency.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in business administration, management, engineering, transportation, public administration, or a related field.

Experience:
Seven (7) years of increasingly responsible experience in passenger or freight railroad, public transportation, track, signals, and/or train communication system operations, including three (3) in a management or supervisory capacity.

Licenses and Certifications:
Possession of a valid California Class C driver’s license, to be maintained throughout employment.

Salary: $162,598 - $203,063 Annually

Apply Now: https://www.sonomamarintrain.org/jobs

SMART is an equal opportunity employer.

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