Transit Systems 2019-08-15 2019-09-19

Director of Security

Company: North County Transit District View more listings
Location: Oceanside, California
Job Status: Full-time
Job ID: 113095

The Director of Security has overall responsibility to ensure the District’s mission and vision of a consistent positive customer experience is implemented through planning, organizing, directing, managing, and overseeing comprehensive security, law enforcement, and emergency management as noted in the District Emergency Response Plan (ERP) while maintaining the safety and security of North County Transit District (NCTD) employees and customers.

Distinguishing Characteristics

The Director of Security is distinguished by its direct responsibility to plan and manage all activities of security for all properties, assets, and infrastructure for NCTD. This position is designated as Safety-Sensitive under NCTD authority (non-DOT) and will participate in a random testing pool under those guidelines. This position is designated as “at-will” in accordance with the NCTD Employee Handbook.

Supervision Received and Exercised

This position reports to the Chief of Safety and Security and is responsible for managing and/or supervising NCTD staff members and provides general oversight and guidance to contracted law enforcement personnel. Further, this position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.

Working Conditions

Normal working conditions for this position are in both an office and field setting. Business travel may be required periodically between District sites, governmental agencies, consultant’s facilities, and other locations as required. Job duties frequently require necessity to work beyond normal office hours for emergency call-outs, evening and weekend meetings. This position must work at multiple sites and needs to work shifts around the clock to provide adequate oversight of direct reports.


Essential Functions

Duties may include, but are not limited to, the following:

• Develops and implements procedures for security staff and external law enforcement that result in an overall positive environment for customers while maintaining the safety and security of NCTD Facilities and Vehicles.

• Foster a community and trust-based enforcement approach, including an internal ethic devoted to valuing diversity and compassion through ordinance enforcement.

• Ensure all direct reports and contracted security staff are trained on NCTD customer service standards on a regular basis.

• Oversees and manages all law enforcement services contracts; works directly with contract agency representatives to ensure policy, procedure, legal and contractual requirements are met.

• Ensures Department staff work in a collaborative and team-oriented manner with both internal and external customers.

• Coordinates regular emergency preparedness and response training exercises with staff, contractors, and outside emergency responders. • Updates and revises as required the (1) System Security and Emergency Preparedness Plan (SSEPP); (2) Emergency Response Plan (ERP); and (3) Threat and Vulnerability Assessment (TVA).

• Compiles and manages NCTD’s internal security data as well as relevant data from external sources.

• Tracks investigations by the assigned personnel from the San Diego County Sheriff Office and additional contracted law enforcement/security organizations as applicable, regarding possible criminal activity on NCTD’s modes, in transit centers, at stops, at stations, and among NCTD employees. • Prepares and recommends strategic plans to meet the District’s current and long-range security and emergency management needs. • Represents the District on various Public Safety, Emergency Management, Homeland Security, Transit Security Boards, Committees, and various governmental agencies as assigned by the Chief of Safety and Security.

• Provides Crime Prevention through Environmental Design (CPTED) technical expertise for the design, installation, and expansion of various capital projects.

• Assist in the development and administration of the Department budget for areas of responsibility which involves forecasting staffing, equipment, materials and supplies; recommends budgetary adjustments as appropriate and necessary.

• Hires, trains, supervises, reviews, disciplines, and terminates subordinate staff as needed and in accordance with District policy.

• Ensures direct reports are aware of and comply with NCTD’s EEO program, Title VI program, Board and Administrative policies, human resources policies, and other applicable policies and procedures.

• Stays abreast of federal, state and local laws, emerging security trends.

• Performs other related duties as assigned.



• Bachelor’s Degree in related field required.

• Minimum ten (10) years prior similar experience, including minimum five (5) to seven (7) years supervisory experience required.

• Previous experience in security, and emergency management programs at a public agency strongly desired.

A combination of experience/skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.


• Possession of and the ability to maintain a California driver’s license, Class C, and a satisfactory driving record for the last five years.

• Maintain compliance with the District’s policy regarding Conflict of Interest and Ethics.

• Transit Safety and Security Professional (TSSP) Certification preferred.

General Requirements

• Knowledge of current customer service oriented security management best practices and implementation methods, including development of a customer service oriented culture within security and enforcement organizations.

• Knowledge of principles, practices, and procedures of security administration and investigation; familiarity with physical security and monitoring systems.

• Knowledge of criminal laws, codes and ordinances, and court interpretations, including rights of citizens.

• Knowledge of principles and practices of project management, contract management, budget development, parking and citation management, and accountability.

• Ability to create and maintain good working relationships with individuals of varying level of responsibility and from various socio-economic, cultural and ethnic backgrounds through excellent communication, teambuilding, and customer service skills.

• Strong analytical and critical thinking skills; ability to gather, organize, analyze, and present data to appropriate sources; ability to interpret and apply local, state, and federal rules and regulations accurately and effectively.

• Expertise in multiple areas and demonstrated use of high-level discretion and judgment in execution of duties is preferred.

• Ability to manage and maintain simultaneous, transitional, and emerging priorities.

• Demonstrated proficiency in computer software programs including the Microsoft Office Suite.

• Ability to respond in-person to emergencies on any shift and under any weather or time-of-day circumstances.

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Transit Job Listing - Director of Security