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Title: Transit Operations Manager
Company: City of Fresno
Location: Fresno, California
Job Status: Full-time
Job ID: 96084
Transit Operations Manager

SALARY: $7216 - $9011.00/mo. FILING DEADLINE: 10/3/2017

Position Description

The City of Fresno's Transportation Department (FAX) is seeking a dynamic Transit Operations Manager who will be responsible for planning, organizing and leading a team committed to making a difference. The successful candidate will be a strong manager and communicator who is innovative and possesses thorough knowledge of fixed route and Para transit operations, state and federal requirements and has the proven ability to successfully lead and empower employees within the Transit Operations Division. In this capacity, the incumbent actively participates in organizational efforts needed to improve the level of transit services provided to the community.

The incumbent will provide leadership in the development, implementation, and assessment of operational goals, drafting of policies, implementation of procedures, and will provide oversight in the implementation of various work plans needed to support the budget. In addition, the incumbent must be able to effectively manage transit operation activities while working collaboratively with Divisions within FAX and other City departments, as well as community stakeholders.

The Transit Operations Manager is a key member of the management team in the FAX Department. This is an unclassified position that serves at the will of the Department Director.

DEPARTMENT / DIVISION The Department of Transportation provides fixed-route transit service and paratransit demand-response service 363 days a year throughout the City of Fresno and in some areas of the City of Clovis and the County of Fresno. Fixed-route service provides 16 routes operating seven days a week, and utilizes a fleet of 108 buses. Over 80% of buses run on compressed natural gas (CNG) fuel, providing a cleaner air alternative and significant fuel savings. Every bus is equipped with wheelchair lifts and bicycle racks and carries an average of 40 passengers per hour. The fixed route system provides over 12.4 million trips each year, operating 602,900 hours and 3.9 million miles each year.

The Department also provides paratransit demand-response service provided by Handy Ride through a contract with Keolis Transit America. Handy Ride operates seven days per week with service levels comparable to the fixed-route system. Handy Ride services are utilized by citizens with disabilities in accordance with the Americans with Disabilities Act (ADA). Traveling over one million miles with 60 vehicles, Handy Ride service provides more than 200,000 trips each year.

The Transportation Department also includes the City's Fleet Management Division, which provides comprehensive vehicle and equipment services to clients, City Departments, and outside customers including Fresno County Rural Transit Agency. There are 508 employees in the Department of Transportation: 326 in operations, including 250 bus drivers.

In addition to providing traditional fixed route services, the Fresno City Council approved design and engineering work for a Bus Rapid Transit (BRT) project. The BRT is designed to improve travel times and service linking North, Downtown, and Southeast Fresno. The project will include: transit signal priority (TSP); real-time passenger information; vehicle and station branding; as well as ticket vending machines at signature stations. The BRT route will replace portions of existing routes, utilizing existing labor, fuel and equipment costs. The Transit Operations Manager will serve as a key player in the City's continued efforts in bringing this project to full implementation.

Pay, Benefits, & Work Schedule

The City of Fresno offers an attractive and competitive salary and benefits package. The salary for Transit Operations Manager is dependent upon qualifications. The current annual salary range is $86,592 up to $108,120. The employee benefits package, as noted below, is subject to change and includes:

- Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City’s pension funds are among the best funded public systems in California. The City does not participate in Social Security. - Health Insurance: City contributes toward the current monthly premium for medical, dental, and vision for employee and dependents. - Flexible Spending Account: IRS 125 Plan for health/dependent care. - Auto Allowance: $300 per month. - Deferred Compensation: 457 plan available. - Administrative Leave: 60 hours per fiscal year. - Annual Leave: 20 days per year of annual leave with cash out provision. - Holidays: Ten (10) City-observed holidays annually, plus birthday and one (1) personal day per year. - Life Insurance: Equal to annual salary; premium paid by City. - Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days.

Additional information regarding the City of Fresno is available at

The Requirements

The City is seeking a strong leader who can effectively collaborate with others to accomplish the mission of providing safe, reliable, and efficient public transportation services.

The ideal candidate must possess a Bachelor's Degree from an accredited college or university in transportation, business or public administration, or closely related field; and four years of progressively responsible management experience in public or private transit system operations. Additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of two years. Possession of a valid Class C California Driver's License is required at the time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record.

In addition to the above, the following further describes the knowledge, skill, experience and attributes the ideal candidate for this position will possess:

- Experience managing transit personnel and operations; - Thorough knowledge of state and federal requirements for transit systems, including grants, safety procedures, rules, ordinances, regulations, and traffic laws; - Initiative to drive and cultivate purposeful change with an emphasis on public service; - Experience in preparing, evaluating, and analyzing various reports needed to monitor and measure the overall performance and effectiveness of the Division; - Effective communication skills and the ability to work with various organized labor groups; - Knowledge and experience with organized labor and related regulations and requirements; - Knowledge and experience in managing various capital improvement projects; - Skill in the assessment of transit training and development programs; - Experience setting program goals and objectives, developing and administering budgets; and - Computer literate and the ability to implement/utilize technology to improve operations.

Selection Process

Interested and qualified applicants must submit an official City of Fresno application on-line by October 3, 2017. Applications may be submitted at For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance.

Applicants deemed most qualified will be invited to interview for this rewarding and excellent opportunity.

Inquiries should be directed to: Sandra Chavez Martin, HR Manager 2600 Fresno Street Fresno, California 93721-3614 (559) 621-6950

Equal Opportunity Employer

We welcome applicants of any race, gender, religion, ancestry or disability. For more information please refer to our Career Opportunities web page on the City of Fresno web site.

Should you need a special accommodation due to a qualifying disability, please contact the City of Fresno Personnel Department prior to the date of the applicable examination.

When applying, mention that you saw this opening listed at