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Location: L'Enfant Plaza

WMATA Reference: 240456

Are you passionate about cities, transportation, and infrastructure? Metro is seeking to fill a Policy Analyst position in the Office of Strategy and Policy. Metro is looking for an exceptional candidate committed to public service and experienced in data analysis and problem solving to support strategy development and drive positive impact on important projects to improve transit in the nation's capital. The position offers opportunities to develop practical solutions to make Metro better for customers, manage high priority assignments, advise senior leaders, and work closely with colleagues across multiple departments. The right candidate is a strategic thinker and problem solver, has excellent written and oral communication skills, and is enthusiastic about collaboration.

General Hybrid Work Statement:
This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.

SUMMARY
As a member of the Office of Strategy and Policy within the Planning and Performance department, the Policy Analyst works on key strategic projects that seek to secure long-term improvements across Metro. The incumbent researches, analyzes, and evaluates process improvement opportunities, strategy and policy development, program and solution design, initiative delivery and implementation. The Policy Analyst builds relationships at all levels of Metro to drive change and make Metro better.

ESSENTIAL FUNCTIONS

• Analyzes quantitative and qualitative data to identify the root causes of a variety of business problems using data collection methods suitable for the specific environment, including surveys, workshops, interviews, and task analyses.
• Produces high-quality documents, designs and develops analytical tools, dashboards, visualizations, and data solutions to facilitate decision-making, track progress and support the design, communication, and implementation of findings and recommendations, including but not limited to project proposals, analyses, and/or policy briefs.
• Conducts confidential labor relations, future financial planning, and concept development analysis for collective bargaining discussions concerning work rules, benefits, and related topics and participates in briefings and negotiations with union leadership and representatives as key support staff to the senior management team.
• Assists in identifying and developing concepts and policies aligned with Metro's strategic plan and conducts detailed analysis (including consideration of alternatives to support potential Board consideration and to advance Metro's strategic plan.
• Participates in examining existing internal operational and business processes to identify opportunities for improvement across Metro.
• Responds to ad hoc requests for analytical reports, and policy recommendations to support internal customers across Metro.
• Assists in the execution of tasks and deliverables across projects and collaborates with departments and teams across Metro to provide oversight and monitoring support for projects and policy initiatives, converts evidence-based research findings and recommendations into implemented solutions that are beneficial to Metro. This includes but is not limited to research, analysis, stakeholder engagement, implementation, evaluation, and monitoring.
• Interacts with external agencies and association to remain knowledgeable of industry developments, best practices, policy positions and prepares Metro to respond effectively to changes.
• Assists in managing and monitoring contracts, provides direction to consultant staff in the Office of Strategy and Policy, and performs Contracting Officers Technical Representative (COTR) duties as needed to ensure the contract is being performed in accordance with the terms and conditions of the contract and consultant staff is producing high-quality outputs.
• Effectively communicates to technical and non-technical audiences and makes formal presentations to broad audiences including executive and senior staff.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

MINIMUM QUALIFICATIONS

Education
A Bachelor's degree in Arts and Sciences, Engineering, Public Administration, Business Administration, or related fields

Experience
Minimum of one (1) year of work experience (including internships and relevant graduate education work) performing Data Science, Statistical Analysis, Engineering, Project Management, Policy Analysis, Business Analysis, Operational Improvements, or Initiative Delivery related work activities

Preferred
Master's degree in Arts and Sciences, Public Administration, Business Administration, Public Administration, Planning, Public Policy or related fields

Medical Group:
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Evaluation Criteria:
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal background check (a criminal conviction is not an automatic bar to employment)
• Medical examination including a drug and alcohol screening (for safety-sensitive positions)
• Review of a current motor vehicle report

Closing:
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

Please apply before 9/13/2024

To apply for this position, visit WMATA's Career Center