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Title: Manager, Rail Car Equipment Instruction
Company: Washington Metropolitan Area Transit Authority
Location: Landover, Maryland
Job Status: Full-time
Job ID: 152654
Location: Carmen Turner Facility

WMATA Reference: 231089

General Hybrid Work Statement: This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority’s telework policy.

Job Summary/Duties:
The Manager, Rail Car/Bus and Equipment Instruction is responsible for establishing, managing and reviewing all maintenance training programs for Rail Cars, Buses and/or Equipment. The incumbent enforces WMATA’s rules, regulations, policies and procedures, establishes and/or introduces innovative training standards/methods for new and existing maintenance employees in order to improve key performance indicators (KPIs) and workload measures to the standards of the assigned department.

  • In compliance with established operational and safety requirements, manages and administers vehicle maintenance training and instruction for rail cars, buses, and/or transit equipment to ensure mechanics and technical employees are properly certified to perform the work required and to safeguard WMATA's revenue and non-revenue equipment and infrastructure.
  • Develops and regularly reviews policies, procedures and processes for training of mechanics and technical employees working in, on or around transit fleet vehicles inclusive of rail cars, buses or other transit related equipment.
  • Regularly reviews and evaluates the development of training personnel ensuring that the training staff is sufficiently equipped to perform their responsibilities.
  • Supervises and evaluates technical instructors and other training staff and develops and implements instruction standards and programs for the initial qualification and ongoing training of rail car or bus mechanics and other technical employees.
  • Establishes management objectives and performance indicators for both technical instruction and documentation programs in order to evaluate progress toward the achievement of established objectives.
  • Establishes comprehensive maintenance training programs with effective training policies and guidelines, using various instructional methods and settings, incorporating innovative and effective techniques, to ensure engagement of a diverse workforce and effective delivery of intended training objectives.
  • Proactively uses needs analysis, skills assessments, test validity and reliability of training programs through formal and informal means, by identifying training and documentation needs to ensure the effectiveness of the programs provided.
  • Develops and implements the use of training manuals and curricula, evaluation procedures, test instruments, simulators, mock-ups and training media to ensure that current modifications and new equipment are incorporated into all instructional programs.
  • Reviews and approves contractor training programs including, development of instructional specifications, review and approval of deliverables, scheduling, coordination and monitoring of instruction delivery, to ensure that contractor instructional curricula are effectively incorporated into the standard, ongoing bus, rail car and rail borne equipment instructional programs.
  • Develops, administers and implements effective vehicle maintenance mechanic selection and promotional exams, promotional eligibility standards and the promotion processing of maintenance mechanics, to ensure compliance with Federal regulations and guidelines, and Authority and departmental policies.
  • Provides standards, specifications and procedures for all bus, rail car and rail borne equipment maintenance activities, component procurements and contracting, to ensure consistency of training programs and the implementation of lessons learned during the delivery of training in future procurements of transit vehicles and related equipment.
  • Maintains current and historical technical library of all maintenance processes, procedures, standards, specifications and applicable documentation.
  • Provides instructional and documentation program analyses, milestones, technical reviews and statistical data compilation.
  • Provides monthly and quarterly status reports on various office measures to include budget, goals, activities, accomplishments and projections including forecasts and recommendations, to better evaluate past training maintenance, forecast needs and ensure the long-term success of instructional and documentation programs.
The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Minimum Qualifications:

Graduation from an accredited college or university with a Bachelor’s degree in Education, Instructional Design, Maintenance Engineering or a related field

In lieu of a Bachelor’s degree, four (4) years of training program development experience may be considered.

A minimum of five (5) years of experience delivering maintenance, engineering or technical training with at least two (2) years supervising mechanical workforces.

ASE Master Technician Certification

Possession of a valid motor vehicle operator's permit issued from the jurisdiction of residence.

Medical Group:
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Evaluation Criteria:
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal background check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety-sensitive positions)
  • Review of a current motor vehicle report

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

Please apply before 12/1/2023

To apply for this position, visit WMATA's Career Center

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