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Title: | Control Center Technician | |
Company: | North County Transit District | |
Location: | Oceanside, California | |
Job Status: | Full-time | |
Job ID: | 143480 | |
Website: | https://www.governmentjobs.com/careers/nctd |
Distinguishing Characteristics This is a bargained position represented by the International Association of Sheet Metal, Air, Rail, and Transportation workers (SMART) Union and functions as a technician, monitoring District Closed Circuit Television (CCTV), railroad and regional radio communications, networked data communication systems while providing emergency communication and coordination with NCTD personnel, contract service providers, and emergency responders.
Supervision Received and Exercised S/he works under immediate direction from the Director of Security and general direction of the Chief of Safety and Security. This position exercises no supervisory authority. This position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.
Working Conditions
Working conditions include office and transit operations control center setting involving contact with NCTD and contract personnel, public safety personnel, and the public. The Control Center Technician may be subject to shift changes and overtime. S/he must be able to work rotating shifts, including nights, weekdays, weekends, and holidays. Business travel may be required periodically between District sites, governmental agencies, consultants' facilities, and other locations as required.
EXAMPLES OF DUTIES:
Essential Functions Duties may include, but are not limited to, the following:
QUALIFICATIONS:
Education/Experience
High School Diploma/GED required.
Minimum one (1) year directly relevant experience in a similar environment (such as CCTV monitoring, radio communication, etc.), including customer service.
A combination of experience/skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.
Certificates/Licenses
General Requirements
SUPPLEMENTAL INFORMATION:
Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must possess the ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions and work with office equipment, and lift equipment up to 25 pounds on a daily basis. The employee must be able to hear, see, and communicate verbally to exchange information. The employee must be able to physically travel between District locations and other destinations, work in evenings when required work in hazardous conditions, and negotiate a variety of different and irregular terrain as is typical along a railway right of way. The employee may be subject to fumes, odors, dusts, gases, chemicals. The employee must be able to walk, climb, balance, bend, carry, push, reach, sit, and stand.
Machines / Tools / Equipment Ability to operate a personal computer and Microsoft Office Suite programs. Ability to operate standard office equipment, including a fax and scanner machine, copy machine, and telephone. Must be able to effectively use closed circuit television equipment, two-way radios, land line and cellular telephones, public address systems, telephone systems.
Application Information: All applicants must complete and submit an online application at www.gonctd.com/careers. A job offer is contingent upon the successful completion of a pre-employment drug screen and background check. Starting salary rate for this position per the agreement with the SMART Union is $17.50/hour. NCTD is an Equal Opportunity Employer.