Assistant Director, Shop Support Services

WMATA Reference: 250011

SUMMARY
The Assistant Director, Shop Support Services and Non-Revenue Vehicles/Equipment effectively leads, guides, organizes and staffs Bus Maintenance functions. The incumbent assists bus maintenance leadership by advising on matters concerning operations, practices, procedures, policies and strategies within the Heavy Overhaul and Service Vehicles Shops. The incumbent assists in the oversight of Shop functions to include daily vehicle maintenance, administration of District of Columbia Inspections, accident repairs, complete painting/decaling, overhaul of major components, Mid-Life Overhaul Programs, non-revenue fleet utilization monitoring, parts management, policy development, performance reporting and customer service.

ESSENTIAL FUNCTIONS

• Reviews weekly and monthly production reports to ensure production goals are being met in various sub reporting groups.
• Evaluates open workorders to maintain compliance with BMNT core measure targets recommending changes to prioritization of work assignments and changes to resources and/or policy.
• Monitors Shop Performance and ensures adherence to quality standards with maintenance repair work recommending changes to prioritization of work assignments and changes to resources and/or policy.
• Conducts special studies and investigations to improve efficiency, validate complaints and solve other operational related issues
• Coaches superintendents, supervisors, and managers on ways to properly deal with operational situations
• Prepares and presents oral and written reports / recommendations regarding problems and facilitates communication regarding trends and other concerns for corrective action plans

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

MINIMUM QUALIFICATIONS

Education
Bachelor’s Degree in Automotive/Mechanical Engineering or related field

In lieu of a bachelor’s degree, a high school diploma or GED and four (4) additional years of work experience in transit maintenance to include supervisory/management experience, in addition to the experience stated below, will be considered

Experience
A minimum of six (6) years of experience in vehicle maintenance, of which at least four (4) years are in a supervisory and/or management capacity, overseeing the inspection and repair of a large inter/intra city bus, related vehicular fleet or other applicable industry

Certification/Licensure
Valid Driver’s License

Medical Group:
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Evaluation Criteria:
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal background check (a criminal conviction is not an automatic bar to employment)
• Medical examination including a drug and alcohol screening (for safety-sensitive positions)
• Review of a current motor vehicle report

Closing:
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

Please apply before 1/20/2025

To apply for this position, visit WMATA's Career Center

Equal Employment Opportunity