Transit Systems 2019-08-14 2019-09-18

#8326 Manager of Schedules & Services

Company: BART (Bay Area Rapid Transit) View more listings
Location: Oakland, California
Job Status: Full-time
Job ID: 115541

Note - Please apply directly on
Step 1: Click on Future BART Applicants
Step 2: Search Job ID #8326

Department: Operations Planning Department

Pay Rate: $120,596.00 - $182,703.00 / annually (Non Rep Pay Band 09)
**Initial salary will start between $150,745.00 - $170,056.00 annually (depends on experience)

Closing Date: August 30, 2019 or Until Filled

Reports To: J. McCormick, Dept. Mgr, Operations Planning

Who May Apply: All current BART employees and qualified individuals who are not yet BART employees.

Current Assignment
The incumbent selected for this position will be responsible for managing the creation, planning, implementation, and monitoring of the train schedule and related guideway access. Directs, manages, supervises and coordinates train and transportation staff scheduling activities with other divisions, departments and outside agencies; provides complex administrative support to the Department Manager, Operations Planning and Support.

This single class manages and coordinates the District's train and transportation staff scheduling activities and operations. This includes development and maintenance of train and staffing schedules, establishing new train schedules and appropriate staffing and evaluating system performance as it relates to system scheduling. This class is distinguished from the Department Manager, Operations Planning in that the latter manages all activities relating to operations scheduling, analysis and performance reporting, and fleet and capacity planning functions.

The ideal candidate will demonstrate the following beyond the minimum qualifications:

  • Working knowledge of BART Transportation department functions, maintenance functions, operating rules and regulations, and administrative procedures.

  • Working knowledge and experience with current collective bargaining agreement and union rules.

  • Current industry best-practice for train scheduling modeling and simulation, and staff scheduling and optimization.

  • Working knowledge and experience with scheduling aspects of train system maintenance planning, vehicle blocking, scheduled/planned maintenance, unplanned maintenance, and heavy maintenance.

  • Working knowledge and experience with bus service planning and planned/unplanned bus bridges.

  • Working knowledge of HASTUS, Trapeze or other enterprise scheduling software systems.

  • Working knowledge of GTFS and modern trip planning software applications.

Essential Job Functions
  • Assumes management responsibility for assigned services and activities of the Operations Planning Department including the development and maintenance of train and staffing schedules, operations planning and employee availability.

  • Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures.

  • Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.

  • Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.

  • Develops new train schedules; coordinates staff scheduling including the bidding process for new routes and schedules; works with staff representatives; schedules changes as appropriate.

  • Provides support on proposed staff and schedule changes; analyzes situation and determines effects on system operations; provides recommendations on proposed changes

  • Evaluates system performance as it relates to scheduling activities; evaluates passenger loads at regular and peak times; determines train size to ensure transit capacity meets passenger demand; schedules trains and staff accordingly; monitors station activities to ensure compliance with transit capacity requirements; prepares reports as required.

  • Provides analytical support in the District transit vehicle Fleet Management Plan including short-range transit plan and overall vehicle usage.

  • Understands collective bargaining agreement to implement its provisions, provide analytical support for negotiations and propose efficiency enhancements.

  • Participates in long-range planning of various extension projects; analyzes and determines system capacity, car requirements, type and level of necessary services.

  • Coordinates scheduling activities for special public events; ensures compliance with contract agreements and related requirements.

  • Participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments.

  • Serves as the liaison with other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues.

  • Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to train and staff scheduling programs, policies and procedures as appropriate.

  • Responds to and resolves difficult and sensitive citizen inquiries and complaints.

Minimum Qualifications

A Bachelor's degree in mathematics, computer science, engineering, public administration, or a closely related field from an accredited college or university.

Please Note: Applicants with transcripts from outside the United States or its territories must have the transcripts evaluated by an academic accrediting service.

Five (5) years of (full-time equivalent) verifiable professional transit operations analysis and scheduling experience, which must have included at least two (2) years of administrative and/or supervisory experience.

Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor's degree is preferred.

Knowledge of:
  • Operational characteristics, services and activities of a public transportation program.

  • Principles and practices of transit system planning and scheduling.

  • Methods and techniques of evaluating vehicle capacity requirements.

  • Bargaining unit agreement provisions governing staffing issues.

  • Methods and techniques of developing and updating transit schedules.

Skill in:
  • Overseeing and participating in the management of a transit scheduling program.

  • Researching, analyzing and evaluating new service delivery methods and techniques.

  • Coordinating bidding process for staffing on new routes and schedules.

  • Analyzing and determining train capacity requirements.

  • Evaluating system performance as it relates to meeting passenger demands.

Selection Process
Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

Application Process
External applicants may only apply online, at Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112

Current employees are strongly encouraged to apply online, either at, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P.O. Box 12688, Oakland, CA 94604-2688

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

Equal Employment Opportunity
The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at

Other Information
Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.

When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at for assistance.

To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at, between the hours of 8:15am - 5:00pm, Monday- Friday.

Transit Job Listing - #8326 Manager of Schedules & Services