Transit Systems 2019-08-14 2019-09-18

Assistant General Manager - Safety and Quality Assurance

Company: Metropolitan Atlanta Rapid Transit Authority (MARTA) View more listings
Location: Atlanta, Georgia
Job Status: Full-time
Job ID: 115526

This position is responsible for the oversight of all safety and quality assurance activities at MARTA, with emphasis on safe delivery of services, workforce safety, environmental safety and risk management programs. This position provides general oversight, statutory compliance, coordination and integration with MARTA’s system safety programs and directly related operational and administrative projects and programs. Ensures that all safety and QA programs and initiatives are effective, efficient, and compliant with all applicable federal, state, and local laws and regulations and directly aligned with MARTA’s Strategic Plan and associated goals and objectives. This position serves as a member of the Executive Management Team, and works collaboratively with all departments to integrate safety and quality assurance programs with the MARTA overall business plans.

(These duties are not to be construed as exclusive or all-inclusive, and do not include marginal functions of the position that are incidental to the performance of the essential job functions.)

  • Directs and manages the operation and function of MARTA’s Department of Safety and Quality Assurance; directing the development, administration, implementation and integration of system-wide safety plans (including those mandated by FTA).

  • Develops and implements Authority wide environmental safety and quality assurance programs to include safety policies, plans, and procedures; ensuring that such programs are in compliance with applicable federal, state and local laws/regulations.

  • Develops and implements proactive strategies, practices and resource allocation methodologies to ensure safety of MARTA’s workforce, customers and general public.

  • Ensures coordination and cooperation between Safety and Quality Assurance and all other MARTA Departments and work units.

  • Oversees development of emergency response programs and coordination with emergency response agencies.

  • Provides leadership and coordination to various groups/committees whose primary focus is safety related matters.

  • Ensures work carried out by MARTA employees, consultants, contractors, and subcontractors is monitored with regard to safety and quality and is performed in accordance with established standards.

  • Participates in the strategic planning process to integrate safety and quality improvements with the MARTA overall business plans.

  • Provides safety and quality related information and reports to the MARTA Board, Executive Staff, and federal, state, and local authorities.

  • Develops, submits for approval, and implements operating and capital budgets for the Department of Safety and Quality Assurance. Manages the operation within approved budgets.

  • Performs other related duties as assigned.

Responsible for directing and managing the operation and function of the MARTA Department of Safety and Quality Assurance.

Take every reasonable precaution given the circumstances to ensure the protection of employees, patrons, and members of the public. Identify and inform employees of hazards in the workplace. Determines safe work methods and ensures that employees are notified of new and modified methods. Ensures that employees are trained on safety policies and procedures. Ensures that employees follow procedures. Responds to health and safety concerns of employees in a timely manner.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree in Industrial Engineering, Systems Engineering, Physical Science, or a related field is required. Registration as a certified Professional Engineer (PE), Certified Safety Professional (CSP) or comparable certification is highly desirable.

Ten years of progressively responsible professional experience in developing and implementing safety and quality assurance programs in a complex setting are required. At least five years experience as supervisor or manager of highly skilled/ technical professional staff are required. Experience attained in public or private sector transportation organizations is highly desirable. Experience in providing oversight in the area of risk management is highly preferable.

Extensive knowledge of local, state and federal laws regarding industrial safety and a working knowledge of the policies and guidelines of the Environmental Protection Agency is required. Excellent verbal and written communications skills are required. In lieu of a degree, directly related experience may substitute on a year-for-year basis.

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Registration as a certified Professional Engineer (PE), Certified Safety Professional (CSP) or comparable certification is highly desirable.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.

Personnel in this class will be required to successfully complete MARTA's Wayside Access training and may be called upon at any time to enter the wayside in performance of assigned duties. This will require knowledge of and ability to perform train-flagging procedures to control train movement for the protection of the individual or others on the wayside.

MARTA is a Drug-Free Workplace. Participation in MARTA's Drug & Alcohol Program is a condition of employment. Failure to adhere to MARTA's Drug & Alcohol Program will result in termination. Every MARTA employee is responsible for reading and observing the requirements of the Drug & Alcohol policy.

For more information or to submit a resume, please contact Gregg Moser at

Transit Job Listing - Assistant General Manager - Safety and Quality Assurance