Transit Systems 2019-04-22 2019-05-27

Assistant General Manager, External Affairs (8174)

Company: Bay Area Rapid Transit View more listings
Location: Oakland, California
Job Status: Full-time
Job ID: 112689

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting over 400,000 daily riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2019 current employee cost $147.14 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents.

Pay Rate
Non-represented Pay Band 14 ($170,533 - $264,330) Expected salary range will be between $225,000-$235,000.

Closing Date
Open Until Further Notice

Current Assignment
The Assistant General Manager, External Affairs provides strategic leadership and direction of long and short-term plans of the Office of External Affairs, which includes Community and Government Relations, Communications, Marketing and Research, and Customer Services. The AGM, External Affairs directs key interactions including those with community, state, and federal government representatives; existing and prospective customers; the media; and the public at large. The role is the District’s primary resource on issues relating to stakeholders outside the agency, providing leadership and management oversight and directing external communications and advocacy with community and government officials at all levels regarding funding, service, and related issues.

Essential Job Functions

  1. Oversees the development and implementation of goals, objectives, policies and priorities for the Executive Office, and oversees their implementation.

  2. Provides leadership in developing and executing plans to increase ridership, including identifying and addressing issues of interest and concern to customers.

  3. Provides strategic leadership in the execution of long and short-term plans as they relate to legislation at both the state and federal level that affects the transportation industry, especially in funding and related areas at both the state and federal level.

  4. Establishes, within District policy, appropriate Executive Office service and staffing levels and monitors and evaluates the efficiency and effectiveness of the departmental practices and procedures. Allocating the resources necessary to direct and implement changes needed.

  5. Promotes effective use of media in public communications, as well as strong working relationships with mass media outlets in furtherance of BART’s interests.

  6. Conceives and carries out a comprehensive program of customer services.

  7. Brings knowledge of transportation and transit funding and policy issues and mechanisms at the local, regional, state and federal level in order to manage the District’s capital grant and state and federal legislative programs.

  8. Brings a broad range of external relationships with stakeholders and decision makers that are important to BART. Has experience building coalitions and working with a group of elected officials, community leaders and the public to support transit projects and to enhance the District’s relationships with external partners.

Minimum Qualifications

A Bachelor's degree in business administration, public administration or a closely related field from an accredited college or university.

Seven (7) years of (full-time equivalent) verifiable experience in planning, marketing or government/public relations program administration which must include at least four (4) years of management responsibility and experience in working with the legislative process at either the local, regional, state or federal level.

Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.

Selection Process
Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U.S.; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

For more information, please visit our website at

Transit Job Listing - Assistant General Manager, External Affairs (8174)