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Title: Bus Operator
Company: CapMetro
Location: Austin, Texas
Job Status: Full-time
Job ID: 155250
Website: https://recruiting.ultipro.com/KEO1000KCS/JobBoard/ebca3ea8-05fd-4ab3-bb14-eb0406093310/OpportunityDetail?opportunityId=5965cd8d-4cd6-4896-8f7e-78b8eb61af13
Knowledge and Experience:
  • Must be minimum 21 years of age

  • 3 years verifiable valid Drivers license

  • Must have a valid driver’s license

  • Must be able to obtain and maintain a Texas CDL class B license with passenger endorsement

  • Must have clean driving record – DMV printout required for the last 10 years

  • Must have stable work history

Skills:
  • Excellent customer service skills

  • Positive attitude and enjoy working with the general public

  • Attention to detail

  • Excellent communication skills

  • Exceptional judgement

  • Fast learner

  • Able to follow directions

  • Time management skills

    Key Accountabilities:


Customer Service:
  • Ensure customers feel welcome

  • Effectively communicate with passengers especially in the event of service disruptions

  • Provide passengers with assistance as needed

  • Accommodate passengers with information such as schedule, guidance, ect.

Safety:
  • Ensure safe on-road operations while maintaining on-time performance

  • Familiarity with assigned routing and detours

  • Awareness of ADA Policies and Procedures

  • Understanding of ADA Compliance

  • Proper operation of all wheelchair lifts, for each bus model

  • Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures

Operations:
  • Collect the prescribed fares and notify dispatch of any type of fare evasion or fraud

  • Perform pre and post trip inspections and enter all defects into the ZONAR system

  • Follow exact deadhead routing and their assigned revenue service routes

  • Depart the start of each route exactly on-time and never operate ahead of schedule

  • Report any bunching of buses or other problems that may disrupt scheduled service

  • Perform other duties as assigned

When applying, mention that you saw this opening listed at TransitTalent.com.