RFP: City of Santa Monica's Big Blue Bus Mobile Ticketing Fare Collection System

The City of Santa Monica's Big Blue Bus (BBB) BBB is seeking proposals for the purchase and implementation of a modern mobile ticketing system that offers a mobile phone app that would allow BBB customers to purchase and store QR-coded tickets using their smartphones. The mobile tickets could then be activated before boarding and scanned by the current SPX Genfare fareboxes installed onboard all BBB vehicles.

Additional capabilities would include mobile ticketing fare collection software capable of storing, managing, and providing management reports on all information on the collection of mobile bus fares, including full fare and reduced fare products for purchase. The system would facilitate the creation and printing of QR-coded paper tickets that can be read by the fareboxes, designed for bulk sales to social service agencies. The successful proposer would have a fare collection system that could be integrated with third-party apps so customers could purchase QR-coded tickets in trip-planning or other apps and scan those tickets on the SPX Genfare fareboxes.

Optionally, the system could include a web portal for passengers to purchase fare media and manage their accounts. The successful proposer would also provide project management, training, and implementation support.

For more information or to submit a proposal, please visit the City's procurement portal on OpenGov at the following link:

https://procurement.opengov.com/portal/santa-monica-ca/projects/87709