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National Express Transit Corporation (NEXT) is a rapidly growing provider of transit, paratransit, and shuttle services for transit authorities, municipalities and other clients across the country. NETC is the US-based public transportation division of UK-based National Express Group, providers of nearly one billion safe journeys each year. We are currently seeking a Safety Manager for our Customer Service Center (CSC) in Santa Clarita, CA.

Responsibilities:

Assist CSC Management team in developing a vehicle accident and work-related injury prevention plan based on loss data and cause analysis

Assist CSC Management team in the consistent implementation and maintenance of Company-defined safety and training processes and systems

Review monthly KPI results (vehicle accident and work-related injury performance; determining why variances occur and identify preventative measures in response to each variance

Develop and implement safety communication and training programs Attend and present at monthly safety meetings, start-up meetings and monthly safety committee meetings

Provide safety training to CSC management team in accordance with Company-developed curriculum

Investigate Injury and Accidents and report in a timely manner, including on scene investigation to determine root cause(s) and preventative measures to prevent recurrence

Support the development and implementation of CSC safety action plans

Assist in selecting and training new/current driver trainers

Maintain on-line driver qualification file (DQF) and training platform

Communicate with drivers and driver trainers regularly

Evaluate effectiveness of BTW trainers

Conduct facility safety inspections and program audits to ensure compliance with Company policies and government regulations

Oversee implementation and on-going compliance of Company programs Provide necessary discipline for safety violations incurred by drivers, technicians, helpers, and supervisors

Qualifications:

High School diploma required. BA/BS in Business, Industrial Safety, Engineering or equivalent experience is preferred.

5 years of comprehensive safety or loss control experience in public transportation

Supervisory experience preferred; specifically experience supervising/training a driver workforce

Well-developed communication, interpersonal, and training skills

Strong computer, analytical and organizational skills

Well-developed multi-tasking and time management skills

Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback

Ability to respond to unanticipated events to ensure excellence in customer service.

Ability to Investigate claims and incidents of questionable conduct, accidents etc.

Computer literacy skills in word processing and spreadsheets

Interested, qualified candidates please submit your resume and cover letter via email to [email protected]