Telephony PBX and Call Center System

Type: Invitation for Bids View more listings
Category: Miscellaneous
Organization: Regional Transit Authority
Location: New Orleans, Louisiana
Closing Date: September 28, 2017, 11:00 AM (Central)


Project Description: The Regional Transit Authority of New Orleans invites qualified vendors to provide a telephony PBX and a call center system, per specifications in IFB 2017-038.

How to obtain a copy of the IFB: Specifications and further information concerning the IFB may be obtained beginning August 30, 2017 from the RTA’s new E-BID website at You will be required to first register on this website. The IFB can also be obtained at Regional Transit Authority’s website at

A Pre-Bid Conference will be held in the RTA Board Room on Wednesday, September 13, 2017 at 11:00 AM.

Responding to IFB: Bids shall be submitted thru the RTA’s Procurement E-Bid Exchange website and upon request (1) one hardcopy may be accepted by mail or delivered to the Regional Transit Authority, Procurement Department, 2817 Canal St., New Orleans, LA, 70119 on or before 11:00 A.M., Thursday, September 28, 2017.

A Bid Opening will be held in the RTA Board Room on Thursday, September 28, 2017 at 11:00 AM. Any questions or further information concerning the IFB may be submitted to Adonis C. Expose’, beginning on August 30, 2017, at

This procurement is limited to small businesses only. Offers/responses will only be accepted from eligible Small Business Enterprises in compliance with the RTA’s Small Business Enterprise (SBE) Program and the US Code of Federal Regulations Title 49 Part 26.39. To be an eligible Small Business Enterprise a business must have at least 51% ownership by a person who is economically disadvantaged. To be considered economically disadvantaged the individual’s Personal Net Worth, not including their primary place of residence or ownership in the business cannot exceed $1.32 million in compliance with the 49 CFR Part 26.67. Additionally, the business must meet the annual gross receipts cap of $17.42 million as defined in 49 CFR Part 26 and must meet the size criteria defined by the Small Business Administration. SBE size standards can be accessed at

The Small Business Enterprise Program is race-neutral and open to all business owners regardless of race, ethnicity or gender. Businesses that are currently Disadvantaged Business Enterprise (DBE) certified with the Louisiana Unified Certification Program must submit an affidavit of SBE eligibility. Businesses that are not DBE certified must submit a complete SBE Certification application along with all supporting documentation. The SBE eligibility affidavit and the SBE Certification Application can be obtained at the RTA website at SBE affidavits and/or applications must be submitted prior to or with the offer/response to this solicitation. SBE affidavits and/or applications submitted past the due date for this solicitation will be processed for eligibility, but will not affect the business’ SBE eligibility for this solicitation. For additional information contact the RTA’s Small Business Office at 504-827-8408.

The RTA reserves the right to accept or reject any and all submittals.

Justin T. Augustine, III
Vice President – Transdev

In Service to the RTA

Solicitation copyrighted by -- © 2017