OC Streetcar Program, Department Manager

Company: Orange County Transportation Authority (OCTA) View more listings
Location: Orange, California
Job Status: Full-time
Salary: Not Specified
Job ID: 91336
Website: https://jobs-octa.icims.com/jobs/1773/oc-streetcar-program%2c-department-manager/job


About OCTA: The Orange County Transportation Authority (OCTA) is the county’s primary transportation agency. OCTA creates funds and delivers efficient transportation for Orange County. We keep Orange County moving with extensive bus and paratransit service, Metrolink commuter rail service, the 91 Express Lanes Toll Road, motorist services and freeway, street and road improvement projects. OCTA began in in 1991 with the consolidation of seven separate transportation agencies. OCTA is dedicated to its organizational mission and core values. OCTA’s mission is to develop and deliver transportation solutions to enhance quality of life and keep Orange County moving. OCTA’s core values consist of integrity, teamwork, communication, customer focus, and can-do spirit.


Under minimal guidance, manages and directs the development and implementation of the OC Streetcar fixed guideway service and oversees the operation and maintenance. This position is an exempt position in Salary Grade V: Min $109,387.20 - Mid $136,843.20 - Max $164,229.20 per year. The starting salary will be within this range based on qualifications. The application deadline for this position is Tuesday, May 30, 2017.

Responsibilities: This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job.

• Acts as project manager for the Rail Activation Plan, overseeing the transition of the project from construction to an operating system. Supports and participates in the various implementation tasks currently underway. Develops and implements the streetcar operations and maintenance plan and coordinates with other divisions/departments to implement the system. Ensure related standards, rules, procedures and other documents are developed as appropriate. • Coordinates with the California Public Utilities Commission and other oversight agencies to ensure certification of the streetcar system and continued compliance with rules and regulations pertaining to the management, operation and maintenance of a streetcar system. • Acts as project manager for the selection and oversight of the streetcar operations and maintenance contractor(s). Oversees the day-to day operations and maintenance, works with contract managers to resolve safety, service quality, training and development, scheduling, discipline and similar issues. • Acts as project manager for the vehicle manufacturing process, including receipt of the streetcar vehicles, testing, commissioning and startup. • Manages assigned staff in the administration, management and oversight of the streetcar system. Reviews performance, delegates tasks and provides employee development opportunities, as appropriate. • Monitors service performance reports including metrics to identify areas for program improvements. Coordinates with other agency staff to address performance issues such as customer service and on-time performance, as needed. • Ensures full coordination with existing public transportation in or near the streetcar corridor. • Prepares scopes of work, staff reports, memos and other correspondence, presentations and related documents, as required. • Represents the Authority to both internal and external stakeholders, makes presentations to senior management, board members, and outside organizations regarding program and project accomplishments and/or progress. • Develops budgets for the streetcar program. Collaborates with Finance and grants staff to identify, designate and secure funds for projects. Approves invoices and monitors and controls expenses against project budgets. Addresses any conditions that may adversely affect the project schedule and budget parameters. Qualifications: Any combination of education and experience equivalent to a bachelor’s degree in Transportation Planning, Management, Business or Public Administration, Logistics, project management, or related technical field with a minimum of approximately eight years progressively responsible experience in managing multiple complex transit-related projects or activities four years’ of which are in management. Experience should include working with and adhering to FTA funding and operating requirements for streetcar or other fixed guideway systems. Experience should also include work with public safety oversight offices

Knowledge of:

• Public Transportation management principles, techniques and regulations. • Design, operations and maintenance of streetcar or similar transit systems. • Federal Transportation Administration (FTA) requirements for streetcar systems including state safety and oversight compliance. • California Public Utilities Code rules and regulations pertaining to streetcar vehicles, operation and maintenance. • Contract negotiation and administration of agreements. • Microsoft Office Suite. • Budget development and management. • Leadership techniques and project management theory.

Ability to:

• Communicate effectively with tact and diplomacy with all levels of staff, executive management, Board members and external stakeholders. • Write, read and interpret technical documents such as safety rules, operations and maintenance instructions and procedure manuals. • Manage projects within budget and schedule. • Respond to service and operational emergencies on a 24/7 basis. • Develop solutions that support the goals of the program and meet expectations. • Develop consensus among various stakeholder groups. • Think and act strategically.

Working Conditions/Physical Activities: (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. OCTA provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Positions in this class typically require:

• Work may be performed in a stressful, fast-paced office environment, depending upon assignment. • Requires ability to understand verbal communication and to respond effectively. • Positions in this class typically require: Reaching, Finger Dexterity, Grasping, Feeling, Talking, Hearing, Seeing, and Repetitive Motions in computer use.

Compensation and Benefits:

OCTA offers an attractive compensation and benefits package. The specific features of this package include: medical, dental and vision insurance; retirement; vacation and holiday pay; life insurance; deferred compensation plan; short-term and long-term disability plans; flexible spending accounts; educational reimbursement; and ergonomic/wellness programs. Salary is dependent upon qualifications. Application and Selection Process: This position will remain open until filled. For further information about this exciting career opportunity and to apply online, please visit our website athttps://jobs-octa.icims.com/jobs/1773/oc-streetcar-program%2c-department-manager/job. We are unable to accept resumes in lieu of an online application. OCTA does not sponsor H1B or other work visas. For additional information, please contact the Employment Office at (714) 560-5600. OCTA is an equal opportunity and affirmative action employer and ensures that all qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability or veteran status.

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Job Listing - OC Streetcar Program, Department Manager